At Cobra Garden, accessible from https://www.cobragarden.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect:
When you use our website, we may collect the following personal data:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely via our payment providers)
- IP address and browser data (via cookies and analytics tools)
How We Collect Information:
We collect information in the following ways:
- When you make a purchase through our website
- When you sign up for our newsletter or create an account
- Automatically through cookies and similar tracking technologies (e.g. Google Analytics)
How We Use Your Information:
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and user experience
- Comply with legal obligations
We use Google Analytics to understand how users interact with our website and improve performance. Google Analytics may collect data such as your IP address, browser type, and pages visited. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Services:
We use trusted third-party services to help us operate our website:
- Payment Processing: Your payment details are processed securely by payment providers (e.g., Stripe, PayPal).
- Analytics: We use Google Analytics for traffic analysis.
- These third parties are only provided with the information necessary to perform their services and are not permitted to use your data for any other purposes.
Data Retention:
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal or tax purposes.
Your Data Rights: (GDPR)
If you are located in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Withdraw your consent at any time
To exercise any of these rights, please contact us at info@cobragarden.co.uk.
Children’s Privacy:
CobraGarden is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@cobragarden.co.uk
Address: London Road, Nottingham, NG2 3HW, United Kingdom